Tuesday, July 6, 2010

Review: LifeLock

I was recently chosen to participate in a new BzzAgent campaign- this one for LifeLock

I'm sure most of you have heard about LifeLock or saw the commercials on TV when it first came out.  In case you're not familiar with it, here's the background.

How LifeLock® service works

LifeLock helps protect your identity by providing you notification of identity theft threats, searching the web for the illegal selling of your personal information, helping cancel and replace the contents of your lost or stolen wallet (Pictures, cash, other monies excluded), verifying change of address requests and much, much more. Take a look:


  • eRecon™ service: Infiltrates and patrols black market websites for the illegal selling of your personal information
  • TrueAddress™ service: Warns you when a change of address is requested in your name, helping reduce mail fraud


  • LifeLock® Identity Alert™ system: Provides notification by e-mail, postal mail and/or phone whenever they detect your personal information being used to apply for many forms of credit or services within their extensive network
  • Reduced Pre-approved Credit Offers: LifeLock requests your name be removed from pre-approved credit card offer mailing lists to reduce the possibility of someone stealing your mail and personal information
  • 24-Hour Member Service: Provides anytime online access to the myLifeLock member portal and direct 24/7 access to Member Services Representatives


  • $1 Million Total Service Guarantee: If you become a victim of identity theft because of a failure in LifeLock® service, they’ll help fix it, up to $1,000,000*
  • WalletLock™ service: Helps cancel or replace the contents of a lost or stolen wallet (pictures, cash, and other monies excluded)

I've heard quite a bit about LifeLock in the past. Including comments that much of what LifeLock offers in terms of services are things that can be done for free by a consumer. And, while that may be true, the truth is also that I don't have the time or the effort to make the phone calls and send the emails that I need to send. In the past I've occasionally remembered to request my free credit report, but not often. I've certainly never contacted anyone about having my name taken off the pre-approved credit mailings, as evidenced by the number of those that showed up in my mailbox almost every day. 

It's a little hard to write a review of a program like LifeLock, since I'm certainly not going to try to have my identity stolen so that I can test out their services in full. I do know that within a week of signing up for LifeLock I'd received my free credit reports from each of the three reporting firms, and that the volume of pre-approved credit offers has now decreased to almost nothing.  And I like the idea of having someone keeping an eye on my credit and notifying me if my personal information is being used by someone else.

So, if you're like me and are concerned about keeping your personal information secure, but don't have a spare minute to do all the legwork yourself, take a look at the services that LifeLock has to offer. Peace of mind is a valuable thing!

Disclosure: I received a year of the LifeLock service from BzzAgent to test out for myself. I was not compensated in any other way and all opinions posted here are mine and mine alone.